•All billable hours are charged in fifteen-minute increments with a minimum charge of one hour.
• You are responsible for backing up your data before we begin servicing your computer or server. We will not be held liable for any damage to or loss of your data.
• Unless prior arrangements have been made, all after-hours labor is billed at time-and-a-half.
• Payment is due within ten days of the invoice date.
Current Rates:
| Labor for Personal Computers and Laptops: | |
| New Computer Setup, Software Installation, and/or Routine Maintenance | $60/hr |
| Hardware Trouble-Shooting and Hardware Upgrades | $90/hr |
| System and/or Data Recovery† | $120/hr |
| Labor for Servers: | |
| New Server Setup, Software Installation, and/or Routine Maintenance | $90/hr |
| Hardware Trouble-Shooting and/or Upgrades | $120/hr |
| Non-RAID System and/or Data Recovery † | $180/hr |
| RAID System and/or Data Recovery | $210/hr |
| Labor for Networking: | |
| Network Installation and/or Configuration | $60/hr |
| Wireless Network Installation and/or Configuration | $90/hr |
| Telephone Support: | |
| Personal Computer Hardware Support | $90/hr |
| Personal Computer Software Support | $90/hr |
| Home Network Support | $120/hr |
| Server Hardware Support | $120/hr |
| Server Software Support | $120/hr |
| LAN/WAN Support | $150/hr |
| Web Sites – Design, Building, and Maintenance: | |
| Simple Web Site (html based), Per Page: | $100 |
| Complex Web Site (CSS, PHP, LAMP, eCommerce…), Per Page: | $200 |
| Webmastering for Simple Sites, Per Month: | $25 |
| Webmastering for Complex Sites, Per Month | $50 |
| † There is no guarantee that we will be able to recover your system or your data. |
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